| If this is you... | But... |
| You wish to improve your processes and seize opportunities through information technology |
You have time and budget constraints |
| You perform a "niche" or specialised function and deal with complex issues |
Standard software packages just don't fit |
| You need capabilities from CRM, case management, document and content management, workflow, logistics, accounts/billing, management reporting etc |
You don't need everything these specialised packages provide |
| You are ready to adopt new technology |
You must interface with existing systems to maintain continuity or meet external requirements |
| You wish to express the dynamic outlook of your operation internally and/or externally via an innovative, individual and highly functional website |
You have concerns about the learning curve and ease-of-use especially for senior personnel |
| You have stringent privacy, security or auditing requirements |
Your users have difficulties with management of credentials for multiple systems and prefer single-signon strategies |
| You expect that a full solution would require a prohibitively large capital investment and a lengthy Change Management programme |
You cannot consider solutions perceived as high-risk |
| You need an experienced team who will question, challenge and introduce new ideas |
You find solution vendors dismissive or naive about your business processes |
| You want a skilled, reliable and committed supplier for the long term |
Solution vendors do not have a long-term track record with comparable clients |
| Your focus is your business objective; the technology is only a means to that end. |
Your IT installation seems to be controlling the business rather than the other way round |
